Forums: Digital Camera: Sony

Back to Camera Hacker

Add Comment | Related Links | TrackBack
Related Content

Can't get rid of "turn the power off and on again"

i have a p41 and on the screen appear "turn the power off and on again" so i turn it off and back on again but the sign is still there. i turn it off and on again and again but it is still there. i cant take new picture but i can review old one. so what is really wrong with it??? please help

Bonita
Thu, 28 Jun 2007 02:23:26 -0700

Your lens is jammed up or needs to be adjusted. Depending on the model we can usually fix it without any parts. Dont know if I can post my website so feel free to email me.

Thomas D
Mon, 16 Jul 2007 12:03:55 -0500

tap your camera on tha table twice. i had the same problem. i was pissed to go pay for repair. somehow this works! i was stoked!

maitha
Sat, 21 Jul 2007 19:58:08 +0000

Hello Guys!! Maitha, you are amaizing!! I had the same problem, I was traveling on vocation , and the machine sunddely stoped working with the same symtoms. I had to buy a new one, as I was out of conditions to go deph in the problem. (Fortunately I bought a analog one)

When I was seaching the web about the problem, I was already hopeless, because the waranty was over , and I would probably pay a lot of money to fix it. Almost not beliving, I did what Maitha told to do, and it WORKED!! but not in the table, but just tap with my hands.

Thank you VERY much!! unbelivalbe!!!!

yahooo!!!!!!!!!!!

Erico Barcellos
Fri, 27 Jul 2007 19:25:53 +0000

I have a sony DSC-W70 and I keep getting an error thats says "turn the power off and on again. The lens seems to be jammed because it opens and then closes like 3 times everytime I turned on. Please help!

Gina
Mon, 30 Jul 2007 23:35:37 +0000

tap your camera on tha table twice. i had the same problem. i was pissed to go pay for repair. somehow this works! i was stoked! Maitha Sat, 21 Jul 2007 19:58:08

Hello Guys!! Maitha, you are amaizing!! I had the same problem, I was traveling on vocation , and the machine sunddely stoped working with the same symtoms. I had to buy a new one, as I was out of conditions to go deph in the problem. (Fortunately I bought a analog one)
When I was seaching the web about the problem, I was already hopeless, because the waranty was over , and I would probably pay a lot of money to fix it. Almost not beliving, I did what Maitha told to do, and it WORKED!! but not in the table, but just tap with my hands.
Thank you VERY much!! unbelivalbe!!!! yahooo!!!!!!!!!!!
Erico Barcellos Fri, 27 Jul 2007 19:25:53 +0000

YES !!! YES !!! YES !!!
It also has just worked for me too ! MAITHA YOU ARE THE ONE.

BTW, I think the fault could be caused by switching on and off too quickly, so, slow down there.

ernie

ernie
Tue, 31 Jul 2007 15:45:04 +0000

Thank you! Now it works perfectly!

(But only if I read this last night...before I spend $450 to buy a new camera!)

Steve
Wed, 01 Aug 2007 05:31:41 +0000

Hello Everyone...I have also had this same problem after my wife dropped our camera. I was also afraid that I'd have to pay an arm/leg to get it repaired. Somehow I came across this link and saw that everyone was thanking Ms. Maitha and now I'm a confirmed witness. After two gentle taps on my desktop, my camera is working fine now. You rock ma!

Thanks
AP
Dallas,Tx

Aaron
Sun, 19 Aug 2007 19:10:07 +0000

I was just about to send my DSC-W50 for warranty repairs (Access - Turn the power off and back on again)... Did a light whack on the camera a few times with the palm of my hand and it worked. Unbelievable. Thanks.

JD
Sun, 19 Aug 2007 20:30:32 +0000

Ha, ha ! I thought this was a joke at first, to be honest. It worked after my 6th tap. U kick a$$. Many thanks dude.

Pól Mag Ruairc
Sun, 02 Sep 2007 11:27:58 +0000

Thanks Maitha, I fooled with this thing 2 hours last nite and did every thing suggested from the other tech sites and manuals. I had all but given up but gave a last ditch effort with DOGPILE and this site popped up. This worked just as everybody else has stated. It took more like 6 taps, I started out very easy with the first 2, then just a little harder, then just a little harder and it worked. I thank you and my daughter thanks you.

Chels dad
Mon, 03 Sep 2007 17:48:41 +0000

YES, THIS WORKS, IT'S AMAZING.

THANK YOU

I brought my camera from Hongkong, the same problem happened to me.

I followed what Maitha said. It worked. but I went hard when I tap it.

So Go hard on the camera, if this way did not work.

JJ
Wed, 12 Sep 2007 05:52:55 +0000

AMAZING !! MATHIA IS THE QUEEN OF CYBERSHOT WHACKING, it worked for me too. yeepee

rafael
Sat, 15 Sep 2007 05:26:02 +0000

WORKED FOR ME TOO! NOW IF I COULD SLAP SOMBODY FROM SONY FOR HAVING THIS BE AN ISSUE IN THE FIRST PLACE

SONY B*TCH SLAPPER
Sat, 15 Sep 2007 20:18:25 +0000

Sorry it did not work for me. Do you tap it while it is on or off? I have practically beat it, still won't work.

JR
Tue, 18 Sep 2007 19:54:46 +0000

hey !!i have the same problem.I just got my cam yesterday.Is it because i started using the camera without even charging the batttery?But the battery had charge.

sheena
Thu, 20 Sep 2007 14:10:18 +0000

Wow i cant believe this worked for my camera...I beat it off my table and i heard some noises inside my w70. i did it while it was on.

Jarod
Sun, 23 Sep 2007 16:05:31 +0000

This isn't working for me. I have a Super steady shot dsc-h2 and no amount of whacking or palm striking is working. Could anyone give a few more details about where to whack, how hard, how quickly and if the camera is on or off during the whacking.

knytfyre
Wed, 26 Sep 2007 14:53:14 +0000

I am totally flabbergasted....but it worked!Thanks, Mathia! My Yearbook class thanks you, too!

LesaC
Thu, 27 Sep 2007 20:39:05 +0000

Maitha!!! You rock!!! tapping it worked!!!

Sarah
Thu, 11 Oct 2007 03:01:24 +0000

I had the same problem with my ciber-shot dsc-w35. hitting a few times worked for me too! I have only had the camera a few months, so if it happens again, I think I will swap it for a new one (or a different make altogether!)

Claire
Sat, 10 Nov 2007 10:32:23 +0000

It Worked on a P-10 too!!! THANK YOU!!!!!!!!!!!!!!!!!!!!!1

Jeanne
Sat, 10 Nov 2007 23:11:57 +0000

I have the DSC-T3 5.1 meg camera and i have tried everything hitting and tapping it like everyone else but with no luck anyone know anything else that i could try to fix it?

chase
Fri, 23 Nov 2007 11:34:53 +0000

wow...it worked

thanks alot!

justin
Thu, 06 Dec 2007 23:40:39 +0000

I got mine to work!

Look at your lens cap, is it bent out of shape? If so, hold it against a counter or table and push to loosen it. It SHOULD pop back in place.

Easy solution, THANK YOU THANK YOU THANK YOU!!!

Crystal
Mon, 07 Jan 2008 02:45:34 +0000

Thank you - hit it with my hand a few times and then the lens came all the way out and now is fine.

D Rice
Sun, 13 Jan 2008 00:44:35 +0000

Worked for me too! Well more like 3 or 4 not exactly gentle taps in my hand! I figure, hey if I break it, either way I would've needed a new camera. Thanks Maitha

Cheryl
Mon, 31 Mar 2008 15:54:46 +0000

Hi,

I gave it some taps and it started to work again, I took a couple of pictures and when I shut it off and started it again, it gave me that same ANNOYING message! Well, now after a few harder hits, it still won't work to take photos - only to view old ones.

It was worth a try!

Michelle
Thu, 01 May 2008 12:15:12 +0000

this really works!
it make take a couple taps before you get it,
i got mad because it wasn't working and hit it hard,
then it worked!

thankyou!

fish
Wed, 04 Jun 2008 22:22:06 +0000

I tried waking it before reading the advice and it didn't work. So I took it apart and pushed the inerds around and put it back together still didn't work. I wacked it a bunch more times after reading the advice no go. Then I decided what the heck lets give it a good wack. I dented the peice of wood with the camera and sure enough it worked. Being an Electrical Engineer who took advanced work in optics I am sure this part was built by an ME.

gene the machine
Mon, 09 Jun 2008 23:11:36 +0000

I had to hit the bottom of the camera on my knee for a while (when the camera was on), but hitting it worked nonetheless.

Don't be afraid to use a little force, after all, if you have this problem, the camera is junk anyway.

happydude
Sun, 15 Jun 2008 22:16:59 +0000

Yeah, totally amazing... it worked fine for me too ^^
my camera works perfectly now... i just tapped several times on my hand, and it worked as usual

James J.
Thu, 03 Jul 2008 23:56:10 +0000

You should somehow make yourselves easier to find on the web as I searched for hours looking for a cure with no luck.

I tapped the base several times on a carpeted floor with no joy but then turned it upside down and tapped it once and HEY PRESTO, all works just fine !!!!

MAny thanks !!

Andrew Velvin
Mon, 04 Aug 2008 13:24:19 +0000

YESSSS WORKED FOR ME !!! banging it on the kitchen floor while the lens was opening worked thank you ..... btw tapping didnt work smashing it did :)

lumix dmc fx8 lives another day

ben suess
Sun, 10 Aug 2008 00:12:46 +0000

As ben suess explains: if it does not work with a few gentle taps, just increase the "tapping" force, up to "smashing" force if needed! Try with it ON, and OFF, lens extended and retracted, smash the top and then the bottom, one side and then the other.

My sister's DSC-W70 had been giving the "Turn the power off and on again" error for a while, and she asked me to look at it (it was forgotten in a closet). At first, before reading this post, I tried pulling gently on the lens, a few gentle taps on the bottom, removing the battery when the lens was fully extended, etc. etc. etc. to no avail. Then I got to this forum and read how folks tried and tried until a good whack took care of the issue... so I thought "What the heck! It is on its way to the trash can anyways!", and then I REALLY smashed it on every possible side and angle ON THE FLOOR (and I mean SMASHED IT!), until it finally started working. HILARIOUS!!!

I did it while the camera was ON, going through the 3 extend/retract cycles and the "Access" message was on the LCD screen. Somewhere between the 2nd or 3rd cycle I saw the image on the screen and I immediately stopped. I did try to whack it against the floor as flat as possible (bottom, top, sides, flat edges, etc.) so as not to cause too much damage. :-)

Of course: hit it hard only if a few gentle taps don't work. Also, try different angles/sides. And, if after a few of the gentle (or less gentle) taps do not work, go ahead and smash it hard BUT be careful not to break the darn thing! There is a limit to the abuse that these little gadgets can take. They can take a lot, but they will break at a certain point, so don't over do it. GOOD LUCK!!!

guaira
Wed, 12 Nov 2008 03:40:04 +0000

maitha...LOL :D

I just can't believe this. I tapped two times and it WORKED. Wow buddy...you rock man.

S

Sibu V
Sat, 13 Dec 2008 22:32:31 +0000

actually, the tapping turns the lens. when it comes out..grab it before it goes in and turn it.

jo
Thu, 18 Dec 2008 21:02:36 +0000

My camera started doing the same thing a few days ago and I was worried I would have to buy a new one until I saw this tip and tried it and it worked!!! :)

Meg
Wed, 24 Dec 2008 20:22:07 +0000

Waooooo Amazing had the same problem my son dropped it of the camera after a tap it a few time works like a charmmm SWEETTTTT i was thinking get another one.

DerbyD
Sat, 03 Jan 2009 19:08:48 +0000

unbelievable my cam was also having the same problem.....i followed wat u ppl have done ............GOD it worked for mee too....thnx friends....i just dont know how to thank you....thanx maitha and thanx to all the other fellows who psted their comment.....i jus dont know hw it worked ......thnx thnx thnx thnx thnx thnx thnx thnx thnx thnx thnx thnx thnx

Rahul Dasgupta
Sat, 28 Feb 2009 20:16:22 +0000

I GOT TIRED OF HITTING IT SOFTLY ON THE SIDE ON THE BACK WHILE IT WAS ON AND OFF ,ON THE TABLE,ON THE COUNTER TOP WITH A DISH TOWEL UNDER IT TO MINIMISE ANY DAMAGE ,THAT DID NOT WORK . I FINALLY GOT IT TO WORK , I LEFT THE CAMERA ON AFTER THE THIRD TIME THE LENS CAME OUT AND STOPPED I GRABBED THE LENS AND TRIED TO TURN IT LEFT AND RIGHT, IT BARELY TURNED ,I TRIED PUSHING IT IN AND OUT , DIDN'T MOVE MUCH, THEN FINALLY WHEN THE CAMERA SHUTS DOWN ON ITS OWN AS THE LENS RETRACTED I HELD THE LENS, AT THIS POINT , THE LENS HASN'T RETRATED ALL THE WAY IN, SO I PULLED THE LENS IN AND OUT A FEW TIMES , JUST ENOUGH TO SEE THE SHUTTER OPENING AND CLOSING. I DID THIS FOR ABOUT A MINUTE THEN TURNED THE CAMERA BACK ON , STILL HAD THE ACCESS MESSAGE AND THE LENS WAS MOVING IN AND OUT THAT'S WHEN I HIT THE CAMERA ON THE BOTTOM ON THE TABLE WITH A DISH TOWEL ON THE TABLE FARELY HARD AND ON THE THIRD HIT SINCE THE CAMERA WAS ON I COULD SEE THE IMAGE OF THE ROOM ON THE SCREEN. IT WAS UNBELIEVABLE IT REALY WORKS. I THINK (SIBU V) IS CORRECT IT HAS SOMETHING TO DO WITH LENS BEEING OUT OF ALIGNMENT. THANKS (SIBU V).

ED
Wed, 04 Mar 2009 15:37:19 +0000

after reading comments on the internet and finding nothing was working (dropping it, hitting it, tapping, blowing into the lens.. etc) i looked at the lens going in and out and noticed that when it came out it dropped down. so when i opened it again i put the edge of the knife in the lens to level and turned the power on ... the lens was then level and i was then able to take pictures.

ms
Fri, 13 Mar 2009 09:04:49 +0000

at first it would try to retract 3 times and then give me the message..after dropping it a couple of times..the lens now refuses to come out in the first place..and still gives me the message!
any help?

Sara
Sat, 14 Mar 2009 00:30:56 +0000

Sure enough, I gave my TZ1 two firm wacks on the my counter top after trying all the gentle suggestions and it works like new! Thank you so much.

richard
Mon, 30 Mar 2009 23:02:33 +0000

i smashed it threw it did everything but it still wont work!!!!

rdy
Fri, 10 Apr 2009 20:09:09 +0000

hey thanks i give a couple of whack!!! i still wont work
when i push the lens inward it had a click sound and it fixed! thanks you very much

joel
Sun, 12 Apr 2009 07:06:57 +0000

Incredible! It worked for me! Thanks a lot!!!!

Joel
Sun, 10 May 2009 15:19:46 +0000

OMGOSH I STARTED TO GIVE UP AFTER LITERALLY HITTING IT HARD SO MUCH TIMES.

BUT THEN I FINALLY HIT IT FOR A GOOD 5 MIN. STRAIGHT VERY HARD AND IT WORKED!!!

THANKS SO MUCH MAITHA AND EVERYONE ELSE IM SO HAPPY I DIDNT HAVE TO BUY A NEW CAMERA!!!!!!!!

Ashlynne
Thu, 14 May 2009 21:11:32 +0000

Thank you Maitha and everyone else it works for me too! I am so lucky to find this page....yeeeeeeeeeeeeeeeeeeeeeeee! It works!

Tomi
Sun, 24 May 2009 21:17:43 +0000

Wow Maitha ur Amazing. I dont no how this idea struck ur mind...... hurraaaaaaayyyyyyy. When the power is switched i had to apply all force against my other palm and after solid 2-3mins hitting, caution that is ur camera, it finally worked... and now i cant clicking

Thanks to all u guys... u guys r really great...

MAITHA thanks allot

SashK
Mon, 29 Jun 2009 13:38:29 +0000

I was just getting ready to throw my camera against the wall, found this gave it a couple of good taps on the back and TAAAA DAAAA. Works like new. Thank you.

MYC
Wed, 01 Jul 2009 15:25:43 +0000

Ah yah... it actually worked! When all else fails a good neanderthal wacking is all any problem really needs:)

RENEE
Wed, 08 Jul 2009 22:48:53 +0000

My camera had the same problem! I tapped it horizontal on the table like twice, and the lens just popped out! Amazing! its fixed! Thanks very much!!!

Lilian
Sun, 19 Jul 2009 10:27:20 +0000

i tryed to give it a neanderthal hit but that didnt work then i sat there tapping it then nothing worked and after all that work i decided to give it a hyduken! DO NOT GIVE YOUR CAMREA MORTAL COMBAT MOVES WITH A SPADE!

hi duken
Mon, 03 Aug 2009 19:11:45 +0000

great worked for me to. Wish sony would of told me to do this.

karen
Sun, 06 Sep 2009 20:00:20 +0000

Hey! thanks i tried banging mine with my hand, but didnt work then i hit it with my knee and it worked thanks heaps guys!!!!!

Sophie
Mon, 05 Oct 2009 23:19:03 +0000

Add Comment | Related Links | TrackBack
Related Content

Add Comment

Spam Control | * indicates required field

TrackBack

Send Ping | TrackBack URL | Spam Control

No TrackBacks yet. TrackBack can be used to link this thread to your weblog, or link your weblog to this thread. In addition, TrackBack can be used as a form of remote commenting. Rather than posting the comment directly on this thread, you can posts it on your own weblog. Then have your weblog sends a TrackBack ping to the TrackBack URL, so that your post would show up here.

Messages, files, and images copyright by respective owners.

Copyright © 1998 - 2009 by Chieh Cheng. All Rights Reserved.