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C:31:23 "Reinsert The Cassette"

We got the Sony DCR-HC36 4 years ago for a wedding present,but after 2 years it got packed away because it don't work well with Vista so we just got a new camera.Now after 2 years of storage,when you try to FFW it,the camera starts beeping and says C:31:23 reinsert the cassette.It rewinds and plays just fine and will cue forward fine,but you cannot hit stop FFW or it will give me that error code.I tried smacking the thing to death and tried all the power disconnect advice,but nothing works to fix it.What is the problem with it?

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Tue, 03 Aug 2010 23:51:48 +0000

I had the same experience with the first generation Sony camcorder that uses Video8 tapes. It got packed away for four years while I attended college. After unpacking it, it no longer worked. I learned from that experience that mechanical devices like these tape camcorders will malfunction if they are not used for long period of time. I suspect that the grease on the different rollers and video head has hardened, or changed characteristics. But I never figured out how to use it. I ended up just using the camcorder as a video camera for VCR's, computers, or other recording devices.

Chieh Cheng
Wed, 04 Aug 2010 15:18:02 +0000

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