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Error Code C:31:42


Sat, 05 May 2007 09:49:54 -0700

TRV 340 with error code 31:42

Smacked it on the tape door side (near the rear) twice. It worked, and I'm back in business
thanks to this site :-)

Ma From Australia
Thu, 22 Nov 2007 23:54:53 +0000

I had the infamous "C:31:42" error message (DCR TRV-730). Smacking the side of the camera didn't work, but removing the tape, closing the door, and then smacking the bottom did. By far my favorite technical tip!

Sat, 09 Feb 2008 01:28:49 +0000

Smacking worked for our 10 year old DCR TV-310 that has been giving us the C:31:42 error message. The camera has been in the closet for over a year, unused. I had to take out the tape, close it, smack the bottom and side at least ten times (my hands are still hurting) and loaded the tape again. It is now recording. Thanks!!!!

Tue, 04 Mar 2008 20:02:49 +0000

The smacking trick worked for my Sony TRV-110E! Had a C:31:42 error, and after smacking it gently on the bottom and the (tape) side 5 times each, it ran flawlessly again!

Sun, 13 Apr 2008 14:15:13 +0000

hi sir. i have sony camcord DSR250P my problem is,when i insert the tape in the camera error message flashed with the code C:31:42 the cam. mode in VTR.
when there is no tape the error dose not appear but in the same time when i switched to cam mode the follwing symboles appears on the LCD SFN----/----.please can u help me if u have any solution for my problem.

Ahmed S. Abbas
Tue, 15 Apr 2008 18:01:38 +0000

I have a Sony TRV310. Error code c:31:42 Removing the tape & smacking the sides & bottom works for me. The camera works great.

Ken Middleton
Sun, 17 Aug 2008 13:51:31 +0000

worked great to smack the tape door after I took the tape out. Cool

Fri, 18 Jun 2010 00:46:58 +0000

just smacked it twice! it did works now!

Thu, 05 Aug 2010 21:46:24 +0000

I�m portuguese, i don�t understand what did you mind with "Smacked"! What you press to smack?

My TVR7000, start the cassette for 3-4 seconds, and after that, give me the error...


�lvaro Manuel Gomes Amorim
Sat, 21 Aug 2010 11:27:53 +0000

to smack means to hit with one hand

Fri, 21 Jan 2011 01:45:44 +0000

Unbelieveable, smacking my camera resolve my issue...

Sat, 05 Mar 2011 14:53:18 +0000

increible, antes que les roben la plata sacudanle un par de golpes que funciona quedo perfecta!!!!

Mon, 18 Apr 2011 22:26:30 +0000

could not believe it! my husband is not in the habit smacking things, but this worked like magic!

Sat, 30 Jul 2011 19:30:33 +0000

Wow it's working. If I wouldn't have done this I would hv missed shoooting Edinburgh castle. Thanks mate. SMACKING WORKS!!!!!

Sat, 01 Oct 2011 06:05:49 +0000

many thanks to the really work!!! just smack the camera and wholaaa it fixed....

tataq oke
Fri, 09 Dec 2011 08:56:11 +0000

I can't believe it! My TRV820 hasn't been playing tapes for a couple of days, so I smacked it, just like everybody else here. I got the damned thing working. Incredible.

Tue, 20 Dec 2011 07:52:44 +0300

Incredible..! i was taking some old things out of my closet and i found this TRV350 i got it like 6 years ago .. i had it in my closet for a couple of years already..! so i google for the code C:31:42 and i got this answer.. WOW it really work..! thanks guys!

Santiago P
Wed, 11 Jan 2012 21:20:15 +0300

Wow... made a believer out of me. Smack that all on the floor, smack that give me some more!

Fri, 27 Jan 2012 00:50:27 +0300

My Sony TRV741E was standing still in her(!) box for one year and I got the famous C:31:42 error code. Cleaning, rotating the rollers etc. did not helped. Only the smacking of the casette dor for 3-4 times! Thanks for this site!

Laszlo from Hungary
Sun, 13 Jan 2013 17:39:12 +0300

It's true. It actually works. Just smack it, like you hate the thing.
No problems since.

Rob Woning
Thu, 31 Oct 2013 11:56:13 +0300

I did the magic smak!!
It works!!

mo aljammaz
Tue, 26 Aug 2014 14:53:04 +0400

Unbelievable. September 12th 2014. I have a Sony DCR-TRV310 camcorder that I have been very happy with for many years, and use it weekly in my business. I am also an electronics technician, so when I read in this thread about smacking it in order to cure a trouble code of C:31:42 I was a bit skeptical, but thought that I would try a few lite smacks, especially since it had cured the problem for so many. I removed the cassette, smacked the bottom three times gently, put the cassette back in, and lo and behold, the code is gone and the camera again works perfectly. I wonder who figured this one out and how they did it. I also wonder what the smacking actually does inside the camera??? Ira.

Sat, 13 Sep 2014 08:59:08 +0400

Tengo la misma c�mara comprada a mediados del 2000 (y estamos a 2016!!!), aun sigue funcionando, pero con algunos convenientes menores. De hecho, tuve el mismo problema del famoso mensaje C:31:42, la soluci�n fue, sacar el cassette, ya que al parecer ten�a un problema en cierto tramo de la cinta y tuve que adelantarla de manera manual y el problema fue resuelto.


Thu, 02 Jun 2016 07:53:21 +0400

I have a Sony DCR-TRV730 that has been sitting on the shelve for maybe 10 years ! I too got the "C:31:42" error and tried the "smacking" procedure (with some misgivings). It worked great ! Thanks a lot for this forum...I must have saved $100 at least - if I'd decided to send it out rather than just abandon the project.

Steve Wilson
Wed, 04 Oct 2017 07:56:21 -0700

this didnt work for me! :( i have a Sony Trv 720 and ive smacked it all over, lightly, and harder, and in different spots and nothing worked. someone help!!

violet b
Mon, 10 Jun 2019 19:09:29 -0700

Spectacular! Sony TRV-310 has been in a closet for a decade. Five smacks on the side and bottom and voila! Works like a charm!

Bud Rosenberg
Sun, 05 Jul 2020 07:26:48 -0700

Hi Sir,
I tried smacking the video camera all around and cleaned the inside the cassette room with ear buds. It's not working. The first time it showed the error code 31:23. After smacking it's now showing error code 31:41. My camera is SONY DCR TVR 250. Pls help.

Thank you

Hubert IR
Fri, 11 Sep 2020 10:19:58 -0700

Hi from Italy, another smacker here, my Sony DCR-PC2E just respawned after ~10 years of inactivity and code C:31:42. God bless you :-)


Fri, 19 Feb 2021 15:15:49 -0800

Smacking still works :)
DCR-TRV110E, bottom of the cassette holding tray, twice, medium strength.
Thanks a lot!

Thu, 01 Jul 2021 14:45:41 -0700

Wow! While reading the comments, I thought this wouldn't work, but it did! At first I smacked the bottom of the tape 10 times and still got the error. I did it again but this time, I smacked on all sides repeatedly, and yeah, it works! By the way my camcorder is a Sony DCR-TRV250 to put it on note.

Jairus Bromo
Sat, 18 Jun 2022 01:49:34 -0700

This is the best thread, slapped the crap out of my camera & she works like a treat!!

Sun, 06 Nov 2022 23:13:59 -0800

Thank you my friend you shall recieve the presidential medal of honor for this life-saving smacking trick

Joe biden
Wed, 20 Sep 2023 19:47:17 -0700

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