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dcr-hc32 can't get video to computer

I have d/l the file DCR-HC32.zip and extracted it and went through setup and still my camera willl not show up. I am using Pinnacle software and it won't capture. Any ideas? please help.

joe
Sun, 22 Apr 2007 16:07:29 -0700

Are you connected via USB or Firewire?

Chieh Cheng
Sun, 22 Apr 2007 21:13:27 -0700

USB. I d/l 'd the drivers and the patch. The patch states to insert a memory stick. I don't have one. Should I get one?
Thanks
Joe

joe
Mon, 23 Apr 2007 03:44:52 -0700

I am using winXP 1.5 gig of ram pinnacle software connecting thru USB. In device manager there is no exclamation mark on ant of the usb ports. I have a Logitech quick cam 4000 attached through usb and it works fine. let me know if you need more info.
Thanks for your help Chieh.
Joe

joe
Mon, 23 Apr 2007 03:53:17 -0700

I NEVER have had so much PROBLEMS with SONY products, the "Picture Package" update is a POS!
I WILL NEVER BUY ANOTHER SONY PRODUCT, I ENCOURAGE ALL TO STAY AWAY FROM SONY AS WELL!!

NELSON
Wed, 21 Sep 2011 02:29:48 +0000

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